Mill Creek Wellness Center

I had a consultation with Dr Jill Tucci today. She was very thorough. She listened to my concerns and will formulate a treatment plan after she sees my X-rays. Everyone in the office was very nice and helpful for my first appointment there.

Long review, but really wanted to detail how awful the whole experience was. I currently get massage 2X a month and have been getting it at Martha Lake Chiropractic for years. Unfortunately my regular lady is moving so needed to find somewhere new. I called Mill Creek Wellness to ask if they take my insurance for massage. After looking it up I was told yes as long as I got a doctors referral which I did.

More than a week of not getting return calls to let me know the status, they finally call and tell me I can now schedule an appointment. After then filling out all the paperwork and scheduling, one business day before my appointment they text me saying sorry they can't do my appointment unless I also do chiropractic work on the same day. They claim my insurance says this, which I said can't be true as I have been going to a chiropractic office for years with my insurance.

Why wasn't this brought up in the 2 weeks prior of them checking my insurance, getting the doctors referral or jumping through all their hoops to schedule including completing all their paperwork and providing my credit card to them? I then call Aetna directly who also claim what they are saying is not true. They don't even have the decency to call me to discuss. In 10 years of getting massage at 5 different chiropractic offices I have never had a place treat me like this. Stay far away from this place!

Few days back when I called for a postpartum message for my wife, Landy on the phone told me that I need to see the chiropractor in your office for that. She asked the DOB of the baby and scheduled the appointment for today. Today when we visited the chiropractor first thing she said you are not eligible for post partum massage until week 4 after the delivery and I have see her after one month again just to get the prescription for post postpartum message.

My today's trip was a complete waste of my time. Also the lady on the phone said you only need a prescription from a chiropractor. but in today's visit said she will need a prescription from the doctor as well. So after spending 2 calls and 1 visit I am still not sure what is needed for a postpartum message. If I was not eligible for post partum massage why was I given the approximate of today? This is very unprofessional and looks like you have no idea what you are doing.

We always feel well taken care of at Mill Creek Wellness! They take excellent care in following the COVID-19 safety protocols. We feel very comfortable at this Chiropractic office. We are long term patients & have been seeing Dr. Tucci and Dr. Holt for 5 years now. Thankfully we are in more of a maintenance stage at this point, but it is comforting to know that we are in the best hands if a flare up arises or we just need a regular adjustment. Truly the best in the business!

I came to Millcreek Wellness Center for massage therapy with multiple injuries in my shoulder muscles. Brandi S was amazing with my massages. As a newbie who didn't know what to expect when it comes to massages, she was very patient with me and answered all my questions and helped me a lot on my path to recovery, and ensured I was comfortable at all times.

The staff is super-nice too. They have helped me with reminders, reschedules and accommodations for every thing related to my membership. If it's not injury related, go for their massage club. Such a great value too! Overall, an enthusiastic two thumbs up!

Both doctors (Dr. Jeff and Dr. Tuchi) and the physical therapist are great. I was able to recover well from my pains (back and neck problems), and they provided really simple exercises that actually works. Thank you.!

I have been seen by a chiropractor Jeff, a few PT people, and now I get regular massages with Shonda. Jeff is fantastic, a people person, with great cracking methods. Shonda puts her whole self into each massage, and I have never felt so heard with my soreness issues. The reception is awesome as well! The ladies are fun and helpful. Great place! One year update: Still seeing Shonda twice a month, she understands my muscle structure so well, I don't even have to tell her what hurts, she finds it and fixes it.

I'd give her 6/5 stars, no joke. Jeff continues to be amazing at his ability to describe what is occurring with my muscles and spine and how to continue to relieve the stress- even when I'm not having chiropractic appointments as regularly. I don't typically review places, but this place has saved my nurse body for falling apart this past year. Highly recommended!

The Dr is good but for the first time in my life every massage I got there left me in more pain due to the massage therapists not knowing what they were doing. I've been a massage therapist myself for nearly 25 years and have never been hurt by one until I went here. It escalated my healing time from my car accident and I would never recommend them.

The doctors and staff at Mill Creek Wellness Center are role models for 'Customer Service'. From first contact with a MCWC associate, either in person or on the phone, they are professionals. They genuinely care about people and their health. The staff listens to your needs. They are attentive, courteous, thoughtful. If you need a doctor for back or spine health, or simply need a massage with one their massage therapists, there is no doubt - you will be taken care at Mill Creek Wellness Center.

I am rehabbing a pretty substantial back injury with Mill Creek Wellness and continue to be blown away by the services this team provides. Dr Holt is thorough in his explanation of next steps as well as about my injury. He has come up with a care plan, stays in communication about my treatment and shows so much care and compassion in his work. I have also been receiving rehab services from Logan and she has built and personalized care for me, she is professional, and goes above and beyond to make sure I feel heard and cared for.

I have been receiving massage therapy treatments as well and Shonda is amazing! She remembers my pain levels, asks very detailed questions to make sure she understands and I always come away feeling a million times better. I highly recommend Mill Creek Wellness for any and all services. I feel like I am their only client with the amount of care and compassion they treat me with. They are awesome!

A few years ago I came to this place for back adjustments and they really helped me when I had a knee problem. I decided to give their massage service a try recently, and it was one of the best I've ever had! It was very relaxing and just hit all the right spots. I'll be definitely going back there, and right now looking into their massage club to pick one of their plans!

Mill Creek Wellness Center is the right place to go if you want relief! Chronic kneck and back pain had sent me to numerous clinics for Chiropractic, Physical Therapy and Massage over the past 30 years. In just a few short weeks of receiving skilled treatment from Doctors Holt and Tucci my pain is now manageable. The folks at Mill Creek Wellness Center have taught me exercises to strengthen and relax my muscles and emailed videos of the exercises to me so I can do them at home. I also appreciate their dedication making sure the offices and equipment are cleaned between patients as we all work to prevent the spread of Covid-19.

I've seen both Dr Holt and Dr Tucci many times over the past 10+ years and would never go to any other chiropractic office. They are both knowledgeable, insightful, caring and professional. Highly recommend.