Health First Chiropractic

Rushed me in and took quality time listening to my issues. Discovered a broken rib through X-rays and discussed everything thoroughly. Dr. Cherine Reid proceeded to adjust my neck resulting in immediate relief of pain. Her office is beautiful and professional. Her staff welcomed me warmly. I highly recommend! I look forward to ongoing treatment for myself and my family. She's a lifesaver!

I love Dr. Mike and Dr. Cherine! I was in chronic pain before seeing her and within a month my pain was gone. Every time I see her the adjustments are different. I have seen many chiropractors and most do the exact same treatment every time. She takes time to analyze what is going on every time you come in so her adjustments always vary. I am a HUGE fan. The practice is also clean and neat.

Been going to Cherine for over 5 years. Her reception desk is awesome. The girls are always willing to help with anything. Office is laid back and inviting. Cherine individualizes your care according to your own needs. She always attempts to make positive steps but also understands her patients are in discomfort. She takes steps to ensure her treatment plan is working and adjust as needed. Will continue to go because she has helped me with my lower back discomfort.

Before my first appointment, I was in so much pain. I had issues walking, sitting, and getting up from a sitting position. My quality of life has gotten so much better. I have learned how to pay attention to the way I sit and lay down, which has helped my progress immensely. I commend Dr. Cherine and her team for the excellent results that I have had so far. If you are having back pain, please give the office a call. You will not regret it!

I love everything about this practice. The atmosphere is very calming and positive. The staff is amazing. I love the way Dr. Cherine adjusts me. I can always tell a difference after the adjustment.

Dr. Cherine is friendly, professional, thorough, precise, and extremely knowledgeable/helpful. She clearly communicates what she is doing each visit. After she makes the adjustment, she tests your mobility. It is amazing to see the difference! She has no problem answering any questions you have from your adjustment to healthy eating. I'm so glad my neighbor recommended her!

I've previously moved a lot due to military and work so I've had a lot of chiropractic care over the last 10 years. She's #1 in my book! If you're thinking about getting chiropractic care in the Richmond area, I can't recommend her highly enough!

I came to Dr Cherine's practice before in poor shape. I had chronic pain in my back, neck and knees. When time to check the progress made my my neck was starting to curve the RIGHT way, I wasn't in pain anymore AND I was about an inch taller, and those are just some of the benefits! I decided to take a break because I was feeling better, but life's wear and tear has directed me right back to the office and I am so excited to be getting adjusted again. I give 5 stars for each time I've ever come in, everyone there is above and beyond amazing, it is comfortable, friendly, clean, quiet, and has a wonderful energy.

Hands down the absolute BEST chiropractic and wellness business I've been to! I've been a patient of Dr Cherine for over 2 years! I originally went due to pain and numbness from my neck all the way down my right arm, into my fingertips. After my initial appt, the numbness in my fingers and pain in my elbow had already improved. During the first 6 months, my neck, shoulder, and elbow pain, and the numbness in my fingers was gone. Dr Cherine is always bubbly and happy to see you. Her enthusiasm is infectious. Her office is staff are also friendly and knowledgeable. If you're looking for a chiropractor, Dr Cherine is it.look no more!

Where do I begin? I have been seeing Chiropractors for 30 years and this is the first practice that holds itself accountable with the results you see as a patient. The spinal issues I have suffered with are finally improving! The office is efficient and makes seeing a chiropractor enjoyable with results and flexibility with appointment times. Dr. C is awesome!

If you have ever dreaded going to a chiropractor you won't fear going to Health First Chiropractic and Wellness after your visit. I know because I was that person. Not here. Not with these high energy loving professionals. Dr. Cherine, Dr. Mike, Katey and Erica (Admin staff) make certain that you are cared for and as at ease as possible from the first visit on.

Your initial health workup is thorough, educational and helpful - and precise for you. You will be impressed with what they can tell you and show you about your general health and specific spinal needs. They share their plan for you specifically as a map for health, wellness and mobility. If you think you need a chiropractor (and who doesn't?) try Health First Chiropractic and Wellness first. You won't go anywhere else!

This place is a scam on par with one of those time-share seminars. This is not a doctor’s office that accepts patients in a standard fashion. When I called on a Tuesday to make a new patient appointment, I was told that the "doctor" only sees new patients on Mondays and Wednesdays. It was too late for me to get time off at work the next day so I asked for a different day so I didn’t have to wait a whole week to get my very painful back adjusted.

The receptionist just repeated the policy. I asked if it was due to there being no other appointments available. “No”, she said. “It’s our policy”. I said okay because my back was in bad pain and I didn’t have much of a choice. I then told the receptionist that I was referred by my health insurance company and wanted to double check that they took my insurance.

I was told yes. That answer agreed with my insurance company, all of the doctor profile websites and even their own website. When I showed up a week later, I was greeted by someone calling himself “the Partner” of the doctor but he was actually just the salesman. I was taken into the exam room where he started describing all of the “state-of-the-art” diagnostic equipment that was going to tell us both exactly what was wrong with me.

Along the way he kept mentioning how the chiropractor (who is his wife by the way) has won all of these awards, is an avid runner, “participated” in an Iron Man contest… bla bla bla. There were “Best Of” awards and plaques from local magazines all over the place. (Which can be bought with advertising. I know, I’m a small business owner.) He even mentioned TWICE that he also owned a digital marketing company.

His sales pitch started to sound expensive. So I made it clear again that I was referred by my insurance company and that was the treatment I wanted. I could tell he heard me but didn’t want to dwell on that. So the state-of the-art diagnostic exam continued. He touched by back with a few gizmos, had me stand on two scales simultaneously with one foot on each and then did some X rays.

I asked, “why more X rays? I just gave you a disk with very recent X rays”. He told me he’ll look at that later, but their imaging equipment is somehow better. The images that I supplied were done by a professional medical imagining department in a hospital. So he continued to talk real fast about how awesome the program is so I reminded him again that I thought I was there for an adjustment.

Only then did he tell me that there would be no adjustment. I was very upset and had to press him to answer why. When he did answer he told me that it was state law that a doctor can’t perform treatment on a new patient during the first visit. I never heard this before and I’ve had treatment at a new-patient visit many times. I asked another doctor about this and she laughed.

Another lie. So on my way out to make ANOTHER appointment I was billed $67 for the “diagnostics”. I didn’t say anything because I just wanted to make my appointment. I was told to come back at 6PM next Monday. That seemed a little late so I asked for something during the day. I was AGAIN told “only Mondays and Wednesday at 6PM”. So now two weeks after beginning to try to get relief from an “award-winning tri-athlete chiropractor”, I show up at my appointment.

And to my disgust, it was a %^#$ing seminar! The salesman went through the same sales pitch again but this time in front of the whole group of new patients that he talked into coming back for a “follow up appointment”. Except this time he had a Power Point presentation. Luckily he’s a fast-talker and his rehearsed routine only took 30 minutes. Oh, and he showed us a YouTube video of him “healing” some poor 14 yr. old third world kid named Carlos that was supposedly dropped on his head when he was two and has been in a wheelchair since.

He gave him a quick neck adjustment and massaged his back a little and Carlos walked out. It’s called Chiropractic Without Borders Mission Trip. Look for yourself at how silly it is. Then he blamed 5G communications on poor health and claimed “countries are realizing this and shutting their 5G service down but not the US”. I looked that one up and that was a lie too.

So now it’s 6:30 and the presentation is over, each person was split up into separate offices and offered “investment packages”. He even wrote upside down like an insurance salesman, time-share salesman or a used car salesman. Talking real fast he started throwing around some pretty large figures and payment plans. So now it’s 7PM and It was only then that he finally admitted to me that they won’t perform the treatment that my health insurance provides through them.

My only option was their expensive treatment and a $49 foam block for neck exercises. I suppose a doctor can choose to accept or deny any insurance provider they care to. But they advertise that do accept insurance but are only willing to sell you an investment. Don’t waste your time like I did.

Love Dr. Cherine and her wonderful staff. And a shout out to Dr. Mike who met me on the first assessment visit to explain in details what I am dealing with. The staff is always willing to work me in. They treat all the patients with a smile. Love the atmosphere. Dr. Cherine helped me with my back pain and leg pains. Thank you so much.

I love the personal care and respect that I receive. I'm not just a number, they ask me how I am doing, follow up on personal conversations and show genuine care for me. This is whole body care

I admit I was sceptical at first but after 1 adjustment I am in the least pain I have been in 5 years! They are not only great at what they do but just great people who have such an energy about them all. Love getting to go in for my adjustments and looking forward to seeing how much more changes.

When we walked in we could feel the energy and the smiles from Dr. Cherine and Dr. Mike and the team. The office is warm and inviting filled with so much to learn about health and wellness. And super excited to know they are family oriented chiropractic office.

Dr. Cherine, Dr. Mike and the whole crew are incredible — and that is an understatement. They have taken in our whole family; myself, husband and our three girls under 6! From alleviation of my husbands snoring to allowing me full neck motion and regained strength after having twins — this team is unstoppable. AND they don’t stop at chiropractic, they care about your overall well-being. I’ve joined Dr. Cherine’s wellness crew and am eating healthier, drinking the appropriate water for my size and getting complimented regularly on how I look and feel!
THANK YOU!!!

Dr. Cherine is amazing! She has helped my whole family and gone above and beyond concerning my husband’s back surgery. Her cheerful care always brightens my day. Thank you Cherine!!

I have been extremely happy and impressed with the knowledge and service. It’s too early to tell if the results will be positive but I have no reason to believe it will not! I am really happy that I have taken this step and look forward to having a stronger healthier back!

I was having severe hip pains, so I listened to a recommendation to try Health First Chiropractic. Turns out, I had so much going on in my back and neck! They've helped me so much that I no longer suffer from any consistent pains now! Best Chiropractic care I've ever had! Now my husband and 13 year old daughter are patients here too.

This is by far the best chiropractor I’ve ever been to. The knowledge and professionalism of the staff is wonderful. The adjustments do not take long and are definitely helping to alleviate my lower back and sciatica pain. This place will by far be the quickest doctor appointment you’ll ever have and that is not due to a lack of business...they are busy! The longest I have ever had to wait to have my adjustment so far has been 5 minutes! I strongly recommend Health First Chiropractic as your Chiropractor!

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I started going here right before Covid hit and then had to stop. Just recently returned and mannnnnn did my body need every crack that was given. I’ve been experiencing sore spots in my neck and pain in my ears for that past few months. Just one session eased that. Dr Cherine is one amazing lady! You leave there feeling great and cheerful bc her bubbly personality rubs off on you 😊 Worth my 30 min drive to get to this office

Office staff are great, friendly and helpful. Great office environment.
Dr is professional, courteous, and is doing a great job helping with my neck and shoulder pain. After 12 visits I am almost back to my full exercise routine with very little pain
Thanks