Family Life Chiropractic

PEMF treatment is very interesting and I feel great after my first session. My cousin raved about it so I decided to try it. Even my face felt good afterwards! I'm going back for more!

I had the pleasure of visiting this facility last month, so I can check out their cool biohacking tools and get my first adjustment by the one and only Dr. Mindy Pelz! Everyone was so nice and very informative, special thanks to Dana who was very kind and knowledgeable and explained the awesome services they offer! Strongly recommend this clinic for your next adjustment or health needs!

Doctor Mindy has helped educate me extensively on many personal health journeys. I'm 44 and in the last 2 years I've embarked on numerous fasts, and have turned to Dr. Mindy's hour by hour breakdowns of what's going on inside my body many times to give me encouragement to stay on track. 40 lbs lighter and years younger both looking and feeling I just had to leave a 5 star review to say thank you.

I'm now over a dozen Body Fat % points down from where I started nearing my goal of 12% at 190-195lbs hopefully in the next 6 months. (I'm 6' and weight train) thank you for all you do. It's kept me on track countless times as I rewatch your educational videos. Next time I'm in CA I'm stopping in.

I highly recommend the team at Family Life Wellness. I am into Spartan Racing and high endurance training and have been using their therapies as ways to enhance my performance. The whole team there, backed by Dr. Mindy's expertise, are wonderful.

I have been a patient at Family Life Wellness Center for about a year and a half. Dr. Mindy introduced me too the different detoxing programs available to me for the numerous symptoms that I came to see her for. The results that I received from my heavy metal detox were astounding! I am thrilled to share that I have not had a single migraine since I completed my heavy metals detox over one year ago.

I am also doing a hormones reset program as I was 50 then and now 52 and have been extremely concerned about all of the devastating symptoms that I have heard women speak about all my life! I just wasn't willing to throw my hands up & give in if there was something f I could do. I simply take a few supplements daily to help balance my hormones. I am proud to say that I have not experienced any menopausal symptoms during this change in my life.

What a WIN! Between these two life changing experiences I am TRULY feeling fabulous in my fifties! I can honestly say that I have never felt better and healthier in my life. In addition to these two life-changing experiences, one more exciting and rewarding aspect of family life wellness center is all of the resources available to patients in their "Reset Room"!

These resources continue to help me maintain the quality of life that I have worked so hard to achieve through the guidance of Dr. Mindy. Just to name a few, the hyperbaric oxygen chamber Increases our oxygen levels to all organs of the body and helps us repair and regenerate. The PEMF (Pulse electromagnetic field) treatment has also helped me tremendously with my severe sciatica and hamstring pain.

I am totally pain free ever since I started using these resources regularly! I live an extremely active lifestyle doing Orangetheory fitness five days a week and reformer Pilates 2 to 3 days a week. I do not believe that I would be able to maintain this rigorous exercise regimen if it weren't for all of the resources available to me in the "Reset Room that enable my body recover quicker. I am so grateful to Dr. Mindy and the entire staff at family wellness center for all they have done to guide me to achieve such a happy, healthy and pain free lifestyle!

I love this place! I have been getting chiropractic care from Dr. Mindy and her team for years. As an athlete, this office completely changed the way I train and recover. Her new wellness center is EVERYTHING you could need. I spent a day doing all the therapies and was so impressed, AND I felt great for weeks! The hyperbaric chamber was a new experience for me and I loved it.

Also hearing all her other patients talk about how it has helped them is very inspiring. The joov helped some of the scars heal better on my face, and the sauna gave me a serious detox. Overall this place has saved my life many times over. Couldn't recommend them enough!

If you are looking for a place that is looking to support and cheer you on in your health, then Family Life Wellness Center is the place for you! They've put so much energy and time to ensure that you are getting the best care. Personally, the combined therapies of chiropractic; PEMF (Pulse Electromagnetic Field), and the cold laser has solved my chronic shoulder and knee pain from years of playing volleyball. What is amazing is that they discovered the best frequency and the best placement in order to help my injuries.

WOW! This is the most amazing wellness center I have ever experienced! From the staff to the results I have gotten, it is nothing short of a miracle. Everyone in the office is knowledgeable, supportive, and treat you like family. Dr. Mindy delivers the best chiropractic adjustment that helped me get rid of chronic low back pain and enhance my sports performance.

She coached me through a detox that changed my life and helped boost my immune system and get rid of chronic cold sores! Jessica is the sweetest and makes sure I am taken care of in the office. Dana always makes me feel like family and brightens up my day. I cannot recommend this place enough! I suggest everyone give them a try for all your health and life needs. You will not be disappointed!

Full of loving and understanding staff. All the tools in the office are there to help us, as patients, heal. I hurt my wrist at work, and Dr. Mindy told me to do the PEMF to help the cells have the energy to heal themselves. Even though she warned me that the PEMF might take 20-40 visits to really kick in and make a difference that I could feel, within four visits, the pain was substantially lower, and the motion in my wrist had almost completely returned. Love it!

I am just thrilled about yet another amazing resource that we now have available to us at Family Life Wellness Center! PEMF, pulsed electromagnetic field! 1/2 way through my very 1st treatment my shoulder discomfort was completely gone! I couldn't find a comfortable position when I began my session & 1/2 way through my 1st treatment my shoulder felt totally relaxed & comfortable!

Just wow, think of how much repair, regeneration and natural rebuilding my body can do using PEMF once a weeK! Thank you Dr. Mindy for providing us w/ so many amazing resources to LIVE WELL!!!

I am just thrilled about yet another amazing resource that we now have available to us at Family Life Wellness Center! PEMF, pulsed electromagnetic field! 1/2 way through my very 1st treatment my shoulder discomfort was completely gone! I couldn't find a comfortable position when I began my session & 1/2 way through my 1st treatment my shoulder felt totally relaxed & comfortable!

Just wow, think of how much repair, regeneration and natural rebuilding my body can do using PEMF once a weeK! Thank you Dr. Mindy for providing us w/ so many amazing resources to LIVE WELL!

Ways that Family Life Wellness Practice has been a life-changer There just aren't enough stars to properly rate the Family Life Wellness team. We've been seeing them for roughly 3 years and working them has changed my perspective beyond spinal health and getting "adjustments" when my back issues flare up to truly being active and educated in the health of myself, my family, and has shifted my values to ensure proactive health care.

A few ways that Family Life Wellness has changed our lives: Education: "Give a man to fish and you feed him for a day. Teach him to fish and you feed him for a lifetime". - Lao Tzu Empowering partnerships. You aregiven the fools and education to learn, manage, and advocate for your own health. I believe this has set myself & family in a path towards disease prevention.

For myself, my blood sugar has dropped dramatically through the coaching practice. I've reversed pre-diabetes and have been maintaining a healthy blood level. My sugar cravings are gone. I eat radically different and understand the impact that the gut has to my brain and body. I used to have debilitating brain fogginess. My cognitive improvements has been remarkable. Proactively care: Through weekly adjustments, we've moved from having back spasms and our back going"out" at least 1x a year (with weeks of recovery) to living more actively with minimal hiccups periodically.

These hiccups now occur do to sports, travel, etc. and we are back to "normal" within a matter of days/few adjustments rather than weeks long of adjustments 3x a week, as we were doing with a former chiropractor. This is a significant impact on our quality of life! Community: Being in a community of health minded individuals provides inspiration, support, and ensures this path is sustainable. Impactful care: I just can't say enough about this aspect of the care and coaching.

The care, recommended suppliments, coaching practices, are impactful. I see changes immediately. I understand my body and it's reactions. I am able to experiment what works for me and see results. Focus is on tackling the root cause, not spending unnecessarily for supplements that fix the symptom. I have 1000% received a return on my investment. I'm more active than ever in my life and in the best health ever.

One important thing I want to note: Don't shy away because of having to submit insurance claims. Both our insurances reimburse us. It's a little paperwork but well worth it. Ensure you do this research. You don't want to miss out on excellent care because it's not 'direct in your network'. Even if paying out of pocket, you will fully get the return on your investment.

Remember "If you think the pursuit of good health is expensive or time consuming, try illness" - Lee Swanson. Put your health in the best hands possible through Family LIfe Wellness.

I began going to this Dr as I could barely walk and in the beginning it was helpfull. However after signing up for addional $2K worth of services she reinjured me and I am now starting over again with massage therapy. I really wish I had never gone to her as it has cost me dearly, not just in$

Life changing to say the least. I've been to a slew or naturopaths and chiropractors and Dr Mindy in just above and beyond what I've experienced elsewhere. Her approach is holistic, meaning she examines all parts of your life and body. Treatments address the whole puzzle not just the broken pieces. I love her family oriented philosophy. My husband and both my young kids also see her. She makes herself super accessible through Voxer and email and her staff is amazing.

Wow!!!! This is a one stop shop for your health! I've been going a year and I can't even begin to describe how much better I feel look and am. It's amazing. Such a treasure . Thank you everyone for giving me back my health. I love you all!!!

Wow! This is a one stop shop for your health! I've been going a year and I can't even begin to describe how much better I feel look and am. It's amazing. Such a treasure. Thank you everyone for giving me back my health. I love you all!

Been going to this place for 9 years now every week or maybe twice. Love getting my adjustments and great advice given by the doctors there. Friendly staff as well.

I was introduced to Dr Mindy by a friend who had heard her speak at his workplace. I have to admit, I started out skeptical - because of a prior experience with a different chiropractor. However, this has been the best decision for me to come to her. She is concerned about total body health and evaluates not only your chiropractic care that you need, but combines it with good digestive health and exercise. And in case you're still in doubt, I started out with consistent neck and shoulder pain - and I can honestly say after 5 months, I don't have this pain anymore.

I was introduced to Dr Mindy by a friend who had heard her speak at his workplace. I have to admit, I started out skeptical - because of a prior experience with a different chiropractor. However, this has been the best decision for me to come to her. She is concerned about total body health and evaluates not only your chiropractic care that you need, but combines it with good digestive health and exercise. And in case you're still in doubt, I started out with consistent neck and shoulder pain - and I can honestly say after 5 months, I don't have this pain anymore.

I came into the office to actually treat a rash. I'd been to 4 other medical doctors to get help with this horrible, itchy rash, only to be mis-diagnosed and given anti-itch meds and only watching the rash spread each day. I finally went to Dr Jerry Jared through a referral and after one visit and spending FAR less then I had with the previous doctors I had a true and correct diagnoses and supplements (not drugs) to treat the problem. My rash was fully cleared in 3 days! Thank you

Ok so i have just signed up with yelp so i can write this review and help other people who are checking internet for the available chiropractic options. Let me cut to chase, i completely agree with Mike H's review (posted earlier). I incurred a disc bulge/nerve pinching problem between my c5-c6 a couple of years ago while playing Mixed Martial Arts.

I checked online and found out this clinic was very close to my house so i thought may be i would give it a shot. After doing X-Rays and diagnosis on me, i was told by the doctor that my whole spinal cord is out shape and that i need to visit them atleast 32( or 36 cant remember exactly) to get it fixed. I was really surprised by this diagnosis because i have been a sportsperson my whole life and have been living healthily except this sports injury.

They told me it could become a severe problem. I completed around 20 visits but didnt feel much improvement so i stopped going there. I ended up paying a lot. I started other treatment and got better. Recently about a month back I had a long air journey (more than 24 hours) and i think at some point I snapped my lower back a little. I thought may be i will try this clinic again as it was close to my house.

To my immense surprise, i was again told that to fix this issue i need 36 visits that would cost me and my insurance about $11000 (yes thats right, eleven thousand dollars). I asked if they can just fix me this one time so i can get rid of this pain. They said they would still need to do complete diagnosis and X-Rays. So this one visit costed me around $450 (approximately) and i didnt see any improvement.

I talked to my insurance guys and told them about this situation, they asked me straight up 'is this clinic in Beverly hills or something'? They said they have never seen any Chiropractic clinic this expensive, they suggested me other closeby clinics who charge literally $20 per visit and do the same job. I chose one among them and got completely healed in a couple of visits (total of $40).

So after my both experiences, here is my evaluation for them: Doctors and staff here dont think of a patient as a human being, they see them as a money minting machine (aka an ATM). They want to make as much out of the patient as they can, they dont care if you are still hurt or the treatment is not suiting you. They would still advise you to keep coming to them.

They definitely deserves lowest of the rating on yelp or anywhere else. I wish there was option for 0 star and i wish i would have never thought of going to them again (after my first un-successful experience) so i could have atleast saved my hard earned $450. My advise to others, there are a bunch of chiropractors in the SJ area who literally charge between $20 - $50 per visit and do the same thing (may be better too) as done here. So help yourself and dont get robbed.

I am not sure about others but I had very dishearten experience! I came here for my mid back pain but I ended up with my neck pain with in a first couple of visits which I ever had before. Dr Mendy herself told me that she tried a new adjustments and this caused pain in my neck but surprisingly I was even charged for their mistake. I personally would never work to swindle money in what ever situation.

Because of her fault, I suffered with sever neck pain for one month without having proper movement of my neck and sleeping only for couple of hours daily for whole month. It was an awful situation for me. I have spent appx $350 here to welcome this pain. I was even offered a discount appx $3000 (don't recall exact amount) for 4-6 months visit to be paid in 2 installments in advance.

I did not accept it as I felt I was deluded. Now I am scared to go any other Chiropractor but still keeps my pain within me suffering everytime. Even after several months I still have pain and writing this with the pain in my neck. We as a patient keep lot of expectation when we visit any doctor but when output is dejected its really a hearty disappointment. I ever write any comment but now I did bcz my heart sinks when ever I suffer from my worse neck pain even today. Its not a trustworthy place for me.

I actually believe the reviews here are pretty accurate when it comes to the cost and commitment that FLC asks of their patients. It's absolute true that this is not the place to go to if you're looking for a quick fix. And it's true, there are plenty of chiropractors that offer symptomatic, acute pain relief care for a lot less. But that's not what Dr. Mindy or FLC is all about.

This chiropractic office is different from the average chiropractic office. Dr. Mindy and her team are committed to changing peoples lives by giving people access to perfect health and vitality. The chiropractic adjustments is only one part of the total approach. They also integrate nutrition, rehabilitation exercises and fitness for a whole body approach to healthcare. It's pretty impressive.

If you were to get the same level of service somewhere else, most likely you wouldn't be able to get it in just one place but you would need to hire a nutritionist, chiropractor, fitness instructor and physical therapist - and the cost would quadruple too. What I'm most impressed with is that I have an ally for getting my health on track in Dr. Mindy that I never had before. She'll never give up on me or my health goals. Dr. Mindy and her team will do whatever it takes for me to get the results I'm looking for. I've been getting chiropractic adjustments for over 24 years but my back was still a mess when Dr. Mindy took my xrasy from working at a desk all those years.

But just within 2 months my spine is in better shape than it's been since I started getting adjusted 24 years ago. It's pretty amazing! I've paid a lot more during those past 24 years without seeing lasting results. I've changed my eating habits following Dr. Mindy's easy eating plan and lost over 4 dress sizes in just 2 months.

For the first time in 10 years I'm exercising regularly and my energy is back to what it was when I was in my 20s. So to me it's been worth every penny. My advice: Be clear about what you're looking for and find a chiropractor that is all about getting you what you want. Just because someone is not a good fit for you doesn't make them a bad business. Dr. Mindy Rocks!

I'm pretty surprised by the reviews on here - not at all accurate to my experience with FLC! I was referred to Dr. Mindy by my old chiropractor after I moved to the SJ area and I'm so glad that I took the recommendation because they have honestly changed my life! I have a lot to say about my experience here, but I'll try to keep it short and sweet.

Why I love FLC: amazing office staff, friendly doctor(s), holistic health approach, free health and nutrition seminars, convenient location and hours. Of course it isn't cheap, but it's worth it for your health - and you definitely get what you pay for! I have made amazing improvements in my health this year and that would not have happened without FLC! Note: please don't put too much stock in the bad reviews here, more than a few of the one-star reviews seem to be from folks that haven't even been to this business and/or have no idea how chiropractic care works. It's unfortunate that there are also several great and accurate reviews (from actual patients I've seen at FLC!) that have been flagged as "not recommended" because they aren't avid yelpers.

What an experience. Junk science at best. I cannot believe how these people swindled $220 from me for absolutely nothing. Even worse they lied to me about them being covered and being in network with Aetna. I have never been lied to my face with such skill before. If everything else fails chiropractors consider starting a lying school. You'd be rich.

Family Life Chiropractic has provided an excellent experience with chiropractic care and personalized treatment. They are very, very accommodating to the unpredictable whims of my schedule, work with me on my insurance claims, and provide excellent care. Most importantly, Dr. Mindy has significantly reduced my chronic back and neck pain over a mere few months. Even when I went backpacking for a week, the pain did not return as I expected. Dr. Mindy is an excellent doctor, accompanied by an excellent, personable support team.

Dr. Mindy and her staff always go above and beyond to make you feel welcome. My Family and I have never felt better. Dr. Mindy has taught me the 5 essentials to apply to my life and most importantly to my children's lives. My health was not so good before seeing Family Life Chiropractic and because of their guidance and support I am feeling tremendously better. Thank you so very much for helping my family and I.

If you are on the hunt for a truly amazing HEALTH CARE professional (as opposed to sick care), someone who cares about getting you out of pain, and showing you the path to long-term health, look no further. This remarkable healer is educated, passionate and inspirational. She is helping people realize their true potential by introducing them to the five essentials for maximized living - something we all know we need but are inundated by conflicting information and how-to guides.

I have been a patient of Dr. Mindy's for 8 years - ever since I was diagnosed with Stage IV breast cancer. I have made the hard yet necessary changes that she recommends for everyone desiring improved health. I get a ton of support from her very loving staff. And I have realized that healing is up to me. I really appreciate the consistent, current messages and education I receive every time I walk through the door. Thank you Family Life Chiropractic!

Dr Mindy is excellent in bringing relief to my body aches and pains. She was very informative and gave me great advise to get myself feeling better. I highly recommend Family Life Chiropractic. Thanks Dr Mindy as well as the staff.

This place is full of such loving and helpful people! As an athlete in a primarily gymnastic sport, I can do some nasty numbers on my body. Dr. Mindy always fixes me, reveling in the challenge of making my spine and body perfect again. She says it's my responsibility to be an athlete and her responsibility to put me back together. Her staff is friendly, her office is warm and welcoming, and I recommend FLC to anyone and everyone who wants to get rid of pain-- chronic or acute!

Family Life Chiropractic is the best! I love walking into the office where I am always greeted with a warm and friendly smile. All the doctors here are great but Dr. Mindy is by far my favorite. She makes me feel like she always has my best interest at heart. From a healthy spine to a healthy mind Dr. Mindy is there for me. The staff at FLC are super nice, positive, warm people and they always make me feel like a real person not just another client.

I love the one on one attention as well as the communtiy atmosphere of their practice. I would recommend them to anyone who want to feel better and enjoy a happy and healthy life!

I cannot say enough about Dr. Mindy and her staff. From the moment you walk into the office you are surrounded by inspiration. From the insirational quotes on the walls, the energetic greeting from the staff and the motivating team of doctors, it's very uplifting. Everyone here loves what they do, and it shows! I've always received stellar care. Whether I've needed a simple adjustment, muscle work or massage, Dr. Mindy and her team have always taken the time to meet my needs.

You may think you're just in for a back adjustment but Dr. Mindy looks at the body as a whole, making sure all the puzzle pieces fit perfectly. It's about so much more than just the back. So, don't be surprised if she reviews your diet and exercise routine. Thanks to Dr. Mindy and her team I'm feeling better than I have in 10 years!

Dr. Mindy & her team rock! Everytime we walk out of FLC, we feel great, fresh & motivated! Keep up the great work

I highly recommend seeing a chiropractor! In just one month of regular adjustments @ The FLC I see a difference in my overall health. I sleep better, the numbness in my right arm has diminished and I just feel clearer, focused. The supplements Dr. Mary recommended have boosted my energy and the Omega tablets have my skin looking better than ever! That's a biggie for me since I'm in my mid-thirties. Don't wait and book your consultation!!!

OMG! I have been to other Chiropractors and had mild improvements in keeping pain and stiffness in my neck at a lower level UNTIL I found Dr. Mindy. Now my neck not only hurts less, but my range of motion has increased in a BIG way. This has been a long time in coming as I have been suffering with a form of Arthritis for years. I am very grateful to Dr. Mindy and the entire staff at FLC! No price tag compares to feeling better and the power of the healing hands of Dr. Mindy and Dr. Gary. I am worth it and so are YOU!

Chiropractors cost a lot, and they're not a quick fix. In fact, there were times (within the first weeks of treatment) I actually hurt worse than the injury that brought me there in the first place. I stuck it out, and I'm glad I did. I get fewer colds now, and I never have problems with my digestive system. My father remarked that I looked taller, I looked at him and smiled, "chiropractor." He just raised his eyebrows in an "aha," kind of a way.

I'm walking with no pain in my back, when I could barely move before. The way my pay schedule is, i pay twice a year and I can walk in and get adjusted anytime I want to, as long as they are open. It works out to be around $100 a month, and I visit them at least twice a week, sometimes more. As someone who pays their own health insurance and $60/doctor visit, FLC is quite reasonable.

The staff there is wonderful; Dr. Mindy tells you what system/body function will benefit from each adjustment, and Dr. Gary is very personable and gentle while adjusting patients. And Lupe, well she just plain cracks me up. The rest of the office staff is very personable as well.

OH! Sometimes they have cake, which is always a bonus.

Chiropractors cost a lot, and they're not a quick fix. In fact, there were times (within the first weeks of treatment) I actually hurt worse than the injury that brought me there in the first place. I stuck it out, and I'm glad I did. I get fewer colds now, and I never have problems with my digestive system. My father remarked that I looked taller, I looked at him and smiled, "chiropractor." He just raised his eyebrows in an "aha, " kind of a way. I'm walking with no pain in my back, when I could barely move before.

The way my pay schedule is, i pay twice a year and I can walk in and get adjusted anytime I want to, as long as they are open. It works out to be around $100 a month, and I visit them at least twice a week, sometimes more. As someone who pays their own health insurance and $60/doctor visit, FLC is quite reasonable. The staff there is wonderful; Dr. Mindy tells you what system/body function will benefit from each adjustment, and Dr. Gary is very personable and gentle while adjusting patients. And Lupe, well she just plain cracks me up. The rest of the office staff is very personable as well. OH! Sometimes they have cake, which is always a bonus.

I hurt my back while moving, in the act of moving a kitchen table, but I didn't actually know it until the next morning. I woke up hunched over severely, like the Hunchback of Norte Dame. I gave it a couple days to see if it would go away, then, one day I was walking by Family life chiropractic. I figured the location was great and I couldn't wait any longer, and I was tired of being stared at.

I always thought they seemed pretty desperate for business because they always have that chalkboard sign on the sidewalk informing passerbyers how important their back is and stating "specials for students". After going inside and telling them the details, they gave me an evaluation complete with x-rays, and their diagnosis. They said it would take 32 visits, at a cost of $1600.

They said doing anything less would leave me highly at risk for future injury and that they wanted to take care of me completely. They said that others might charge less but wouldn't take care of my long-term healthy. For me $1600 was way more that I could reasonably afford, so I asked if I could just initially get better by having them working on me during one or two visits.

So that I could start standing upright and make the pain go away. They reemphasized their point, so I asked if they had a student special or if we could lower the price just a bit, and they said No. Finally, I asked one more time if I could just be seen a couple times, and she said "No, we don't do that". I was panicked, in pain, and desperate, but I walked out.

I don't recall how I came across Score clinic, but I just walked in one day. I had my x-rays in hand, which any chiropractic business is legally required to hand over, my brother in-law chiropractor in Utah told me that. One of the doctor, Dr. Vo, sat done with me and looked at the x-rays. He told me his certification, this certification allows him to look at insurance claims, and review the evaluations made by other chiropractors.

He said the reviews by Family life were exaggerated, the number of visits far exaggerated, and the cost the most exaggerated. The bright red marks all over the x-rays were too numerous, large, and exaggerated. He said this was fairly common. I told him I was glad that I found him, that he was certified to evaluate these x-rays, and that it's unfortunate that certain chiropractors give chiropractors a bad name. Dr. Vo recommended, not required, that I see him 8 times for the first month, 4 times the next month, and tapering off thereafter.

I asked him if this was required and he said "absolutely not, you can quit seeing me at any time". After those adjustments, I was standing significantly more upright, and my pain had subsided by the end of the day. Dr. Vo charges $50 per visit, comparable with other chiropractors. If you wish to have a massage, Tisha, their masseuse, charges $40 per half hour session.

From Dr. Vo's evaluations, recommendations, and care-he's a great doctor. Everyone at the Score clinic is good, but I especially like Dr. Vo. Read my review of the Score clinic if you wish. If any business deserves one star, it is Family life chiropractic. Even if some clients do have good experiences, to: require 32 visits, refuse to help a client just to take the pain away, and significantly exaggerate the problem. That, to me, is the very epitome of a bad business.