Active Life Healthcare

I received a power chair from them it had issues from the start the speed control don't work and never did. I called when it left me stranded and a service person came in a couple days kind of fixed the issue but not the speed control just programed it to full speed. I can live with that I had the batt replaced no problem now I need new batteries again and had to jump through hoops to get them been waiting way longer then it should take only to here excuses I am dependent on the chair it seems like thare are other places to get batteries why I have to wait months is not even acceptable.

I was getting great service response from their tech Corey anytime I had a issue with my Golden Companion 440. But Corey doesn't work there anymore and they have no one to service my scooter. I was involved in a vehicle accident and my mobility scooter was in the bed of my truck when I rear ended another pickup truck that stopped in front of me for at the time unknown reasons my scooter hit the bed of my truck pushing it and the back of the cab in by 4 inches.

My scooter will not run for longer than a mile or 2 before the accident I was getting about 10 to 15 miles out of it everytime I used it. Need a place for service since they are no longer maintaining or carrying mobility scooters or chairs

They have been very helpful getting my moms diapers with her insurance. Thank you

My Father has been getting diapers delivered from this company for a few years now and the service is just never consistent. It seems as though they have started to use different shipping methods/companies and there are always delays and miscommunication. Packages have been sent to the wrong address, they have not been left at our door because for some strange reason a signature was needed (which was never the case for 3 years prior) and currently out most recent delivery is 4 days late.

Customer service is friendly but not always the most helpful and often time don't really know what they are talking about. I worry about the elderly who have to deal with this company alone and have no one to speak on their behalf. Please do better!

I saw an add on facebook to get diapers through insurance. My mom spends so much money buying them for herself. I signed her up and she received her first shipment in less than a week. It did not cost her anything. They are very friendly and are the real deal.

Active life goes out of their way to get your product to you

I spoke with Diana and she was very helpful. I look forward to working with them

Very profetional, helpful, they listen and try their best to help and accomodate ur needs

This was a very disappointing experience. My daughter and I went in after a painful and uncomfortable surgery to get equipment and we were not only treated rudely, but asked inappropriate and illegal question regarding my condition. I had a prescription from my doctor that gave all the information necessary. When we pointed this out, the owner would not serve us and told us to get our equipment elsewhere.

There is no excuse for treating us with such disrespect when what we needed was help and compassion at a very painful and trying time. I can't understand the motive for being so cruel when one most needs support and certainly could not recommend doing business with them.